Get connected with your doctor at the safety
of your home at your convenience!

Book an appointment
for Telemedicine with
United Hospital Consultants

HOTLINE NUMBER

Bangladesh(+88)
 
 

What do you need ?

  • Internet access.
  • Smart Phone or Computer.
  • For Skype : For Android Smart Phones: Install Skype from Google play store For iPhone install Skype from Apple App Store. Search it.uhlbd in Skype and add it in your contact list. Then make video call.
  • For WhatsApp : For Android Smart Phones: Install WhatsApp from Google play store. For iPhone install WhatsApp from Apple App Store. A WhatsApp number will be given after appointment confirmed.

Easy Steps to do a Tele/Video Consultation from Anywhere

  • For telemedicine appointment you can call 10666 or 02-9852466
  • After the initial appointment slot booking from United Hospital, you will need to pay in following ways:

    By bKash mentioning his/her patient ID to 01914001264 (UHL Billing bKash Number)
    By credit card, debit card, mobile banking, internet banking from payment.uhlbd.com
  • Need to call to verify the payment. Unless payment is made 5-6 hours before telemedicine appointment time, appointment will not be confirmed
  • Patient can send his/her Investigations prior to TM for doctor assessment to appointment@uhlbd.com

Why Do You Need Video Consultation?

Benefits of doing a Video Consult

  • Ease of booking appointment from the safety of your home
  • In the times of crisis, the best way to get screened and advised
  • On demand access to specailists

Click This Video For Information

What to Expect ?

  • A proper consultation will be provided by the doctor as the confirmed time slot will be reserved for the patient and no other patient will be attended to during that time
  • Basis the reports shared, the doctor can suggest the next steps including other tests which are required for proper diagnosis of patient's condition
  • In case of a surgery or treatment recommendation made by the doctor, the patient must visit the doctor before actually opting for that surgery or treatment

What not to Expect ?

  • Prescription will be sent through E mail given by you.
  • No new diagnosis will be made if a physical, psychological, or both assessments are necessary (that can only be done with patient physically present in the room)

Frequently Asked Questions

Q: How do I call for Telemedicine?

A: You can call for telemedicine via Skype or WhatsApp. Appointment must be confirmed prior to that by calling 10666 or 02-9852466.

Q: In which number?

A: Search it.uhlbd@outlook.com in Skype and add it in your contact list. Then make video call.

Q: How do I call from my mobile phone? I don’t have computer at my home.

A: You can call using your smart phone by using Skype or WhatsApp. For Android Smart Phones: Install Skype or WhatsApp from Google play store.  
For iPhone install Skype or WhatsApp from Apple App Store.

Q: What is skype?

A: Skype is a telecommunications application that specializes in providing video chat and voice calls between computers, tablets, mobile devices.

Q: How do I get Skype or WhatsApp in my Phone/Computer?

A: For android phone go to google playstore and search for Skype or WhatsApp and install
For computer go to the following link https://www.skype.com/en/get-skype/
For computer go to the following link https://www.whatsapp.com/download

Q: Do I need a special Type of Mobile Phone for this?

A: Yes, a smart phone will be needed.

Q: How do I share my reports with doctor over Telemedicine?

A: You can take pictures of your report and send it via Skype or email before start of the telemedicine session.

Q: How do I pay for Telemedicine?

A:Patient will pay by bKash mentioning his/her Patient ID (must) to 01914001264 (UHL Billing bKash number) and also by their credit card, debit card,
mobile banking, internet banking from https://payment.uhlbd.com and will call to verify their payment. Unless payment is made 5-6 hours before TM appointment time, appointment will not be confirmed.

Q: Is it possible to get a refund?

A : Sorry, If you change your mind to have the Telemedicine, then we cannot give you a refund but we can change the Telemedicine appointment or the Consultant with your recommendation.